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Privacy Policy

2. Privacy Policy

Incredible Digital World PTE LTD ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our streaming applications, or interact with our services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information").

  • Information You Provide: Name, email address, billing address, payment method information, and telephone number when you register or subscribe.
  • Automatically Collected Information: IP address, device type, operating system, browser details, unique device identifiers, and geolocation data.
  • Viewing History and Usage Data: We collect data about your interactions with the Service, including titles watched, search queries, watch duration, and playback performance data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking tools to personalize your experience and deliver relevant advertisements.

2. How We Use Your Information

We use the collected data to:

  • Provide, maintain, and optimize the streaming service.
  • Process your payments and manage your subscription.
  • Analyze viewing habits to recommend content tailored to your preferences.
  • Communicate with you regarding updates, promotions, and customer support.
  • Comply with legal obligations and enforce our Terms & Conditions.

3. Sharing Your Information

We do not sell your personal data for money. However, we may share your information with:

  • Service Providers: Companies that perform services on our behalf (payment processors, cloud hosting, customer service tools).
  • Advertising Partners: Third-party ad networks to serve personalized ads on ad-supported subscription tiers.
  • Legal Authorities: When required by law, subpoena, or to protect the safety, rights, and property of our users or the company.

4. Children's Privacy (COPPA Compliance)

Our Service is directed to general audiences and is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete it.

5. Data Security and Retention

We implement reasonable technical and organizational security measures to protect your data. However, no internet transmission is 100% secure. We retain your personal data for as long as your account is active or as necessary to fulfill the purposes outlined in this policy and meet legal obligations.

6. Video Privacy Protection Act (VPPA) Consent

By using the Service and creating an account, you provide informed consent for us to share your video viewing history with third-party service providers, analytics partners, and social media platforms as described in this policy, for up to two years or until consent is withdrawn.

7. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us at:

  • Email: help@hintapp.us